📋 Terms & Conditions

1. Who We Are

Adi KC Dass Co is an Indian e-commerce company based in Kolkata. We sell quality products online and deliver them across India. Our website is adikcdass.com

2. Using Our Website

By using our website, you agree to these simple terms:

• You must be at least 18 years old to make purchases
• All information you provide must be true and accurate
• You are responsible for keeping your account password safe
• You agree to pay for all products you order

3. Products and Prices

We try our best to show accurate product information and prices. However, sometimes prices or product details may change. We reserve the right to correct any errors before shipping your order.

4. Orders and Payments

• Orders are confirmed only after payment is received
• We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery
• COD is available for orders up to ₹10,000
• All prices include applicable taxes

5. Account Security

You are responsible for your account. If someone else uses your account without permission, please contact us immediately at support@adikcdass.com

🔒 Privacy Policy

1. Your Information is Safe

We respect your privacy and protect your personal information. We only collect information that is necessary to provide you with better service.

2. What Information We Collect

• Name, email, phone number, and address for delivery
• Order history and preferences
• Payment information (encrypted and secure)
• Website usage information to improve our service

3. How We Use Your Information

• To process and deliver your orders
• To communicate with you about your orders
• To improve our website and services
• To send you important updates and offers (you can opt out)

4. We Don't Share Your Information

We never sell your personal information to third parties. We only share information with delivery partners and payment processors to complete your orders.

5. Your Rights

• You can ask for a copy of your information
• You can correct incorrect information
• You can request deletion of your account
• You can opt out of marketing emails

🍪 Cookies Policy

1. What Are Cookies?

Cookies are small files that help us remember you and improve your experience on our website.

2. Types of Cookies We Use

• Essential Cookies: Required for the website to work properly
• Performance Cookies: Help us understand how you use our site
• Functional Cookies: Remember your preferences
• Marketing Cookies: Show you relevant ads (optional)

3. Managing Cookies

You can control cookies through your browser settings. However, disabling some cookies may affect your website experience.

🔄 Return & Refund Policy

1. Easy Returns Within 7 Days

If you're not happy with your purchase, you can return it within 7 days of delivery.

2. What Can Be Returned

• Items in original condition with tags
• Unused and unwashed products
• Original packaging and bill must be included

3. What Cannot Be Returned

• Underwear, socks, and personal care items
• Customized products
• Items marked as "Final Sale"
• Damaged or used products

4. Refund Process

• Refunds are processed within 5-7 business days
• Money is refunded to your original payment method
• Return shipping may be charged for change-of-mind returns

⚖️ Important Legal Information

1. Indian Laws Apply

These terms are governed by Indian laws. Any disputes will be resolved in Indian courts.

2. Changes to Terms

We may update these terms occasionally. We'll notify you of any important changes. Continuing to use our website means you accept the updated terms.

3. Contact Information

If you have any questions or concerns, please contact us:

• Email: support@adikcdass.com
• Phone: +91 90517 38982
• Address: 112, Bidhan Sarani, Kolkata 700004
• Website: Contact Us Page

4. Last Updated

This policy was last updated on June 2, 2026. We review our policies regularly to ensure they remain fair and transparent.